We are seeking a friendly and professional Waiter/Waitress to join us. The ideal candidate will have excellent customer service
skills, a positive attitude, and the ability to work in a fast-paced
environment. As a Waiter/Waitress, you will be responsible for taking
orders, serving food and beverages, and ensuring that our guests have
an exceptional dining experience.
Customer Service: Greet and seat customers,
present menus, and provide detailed information on the
menu.
Order
Taking: Accurately take customer orders and relay them to the
kitchen staff.
Food
& Beverage Service: Serve food and drinks to customers
in a timely and professional manner.
Menu Knowledge: Stay informed about menu
items, daily specials, and promotions to answer customer
questions.
Table
Maintenance: Ensure tables are clean and properly set before
and after customers arrive.
Payment Processing: Handle customer payments,
including cash, credit, and debit transactions, and provide
accurate change and receipts.
Problem Resolution: Address customer concerns or
complaints promptly and professionally, escalating issues to
management if necessary.
Team Collaboration: Work closely with kitchen staff,
bartenders, and other restaurant staff to ensure a smooth dining
experience for guests.
Compliance: Adhere to health and safety regulations,
including proper food handling and sanitation standards.
Other Duties: Assist with
opening and closing duties, restocking supplies, and performing
any other tasks as required by management.